Hard Rock Hotel Penang in Malaysia has been named a Country Winner in the Luxury Beach Resort category at the recent 2011 World Luxury Hotel Awards in Croatia.
“To receive this award against other prestigious hotel chains around the world is an honour and an awesome recognition for Hard Rock Hotel Penang,” says John Primmer, General Manager of Hard Rock Hotel Penang. “It’s a true testament to our ongoing efforts and commitment to consistently deliver the best holiday experiences for our guests.”
“Service standards and guest experience are our utmost priority and we strive to continuously exceed the expectations of our guests in every aspect of their stay. We ensure that our guests have a great time and an overall rocking experience throughout their stay with us; and this is delivered via a number of ways including highly personalised services, guest recognition and the close attention to detail we provide, among many other deliverables.
“Without the support of our dedicated and innovative team, this award would not have been possible. A win such as this certainly reassures us that we’re on the right path.”
The World Luxury Hotel Awards recognises and celebrates the world’s finest hotels committed to the highest standards of service. It is all about congratulating hotels that have taken the extra step by providing their guests with outstanding experiences and as such proven to be part of the “very rare legendary hotel” association.
Source: Etravel Blackboard