NAIA No Longer World’s Worst Airport But Languishes in Asia’s Bottom 10

Although it’s no longer considered the worst in the world, Manila’s Ninoy Aquino International Airport (NAIA) still finds itself among Asia’s Terrible Ten.

Taking over the dubious title as world’s worst airport is Nigeria’s Port Harcourt International Airport in the 2015 list of worst airports released over the weekend by Guide to Sleeping in Airports. NAIA held the position from 2011 to 2013.

Scarcity of shuttle buses, challenges passengers face when transferring from one airport terminal to another and unavailability of taxis that cause long passenger queues, are among the feedback received by travelers posted in the website.

“Rehabilitation efforts have helped decongest and clean up terminal 1, and the introduction of things like the Wings Transit Lounge in Terminal 3 have helped make things more comfortable, albeit for a price.”

Yet, despite apparent resolute in fixing the problems, a number of issues continue to tarnish the airport named after the father of incumbent President Benigno Aquino III. The report cited poor customer service, subpar food selection, lack of restrooms and crowded seating areas as prevailing causes of annoyance among passengers. But despite the limitations, the report maintained it was “thrilled to see improvements come along bit by bit.”

The survey on ranking airports is based on “overall airport experience,” including friendliness of airport workers, terminal facilities and services, cleanliness, and comfort of travelers.

The Kathmandu Tribhuvan International Airport in Nepal has been tagged as Asia’s worst airport due to, among others, a terminal that resemble “a bus station” and was said to have restrooms in a poor state. The report, though, noted that the facility was badly affected by the earthquake that devastated the country in April.

Other airports in the website’s worst 10 list include the Tashkent International Airport in Uzbekistan; the Kabul Hamid Karzai International Airport in Afghanistan; the Ho Chi Minh City Tân Sơn Nhất International Airport in Vietnam; the Islamabad Benazir Bhutto International Airport in Pakistan; the Guangzhou Baiyun International Airport in China; the Chennai (Madras) international Airport in India; the Dhaka Shahjalal International Airport in Bangladesh; and the Colombo Bandaranaike International Airport in Sri Lanka.

But none of them compared to the world’s worst, Port Harcourt International Airport, which the survey result alleged “should also win the title of being the most corrupt airport in the world” with its “unpleasant and unhelpful staff” help contribute to its dubious state.

“With virtually no seating, broken air-conditioning and a tent for an Arrivals Hall, it was a struggle for many voters to pass the minimum required amount of time here,” the report added.

Ranked as the best airport in Asia and in the world is the Changi International Airport in Singapore.

Photo credit: Rappler.com